Terms of Service

StudioSide helps studios manage rooms, sessions, clients, gear, invoices, payments, and team members in one place. We are actively improving the product and may add or change features over time.

You are responsible for your login, for keeping your account information accurate, and for what the people you invite to your studio do. You must be at least 18 and able to enter into this agreement. Keep your password safe and tell us if you suspect unauthorized access.

StudioSide is sold as a flat monthly subscription per studio, $149/month. Rooms, sessions, and team seats are unlimited. Subscriptions are billed monthly in advance through Stripe and renew automatically until you cancel. Taxes may apply. We may change pricing with at least 30 days’ notice; any promotional rate is honored for its stated term, and a founding rate is honored for as long as your subscription stays active.

If we offer you a founding rate, it is locked for as long as your subscription stays active — there is no expiry and no step up to a standard rate. If you cancel and later come back, the rate then current applies. Any other promotional rate applies for the period we state, after which the standard rate for your plan applies, unless we agree otherwise in writing.

You can cancel anytime from your settings. Your plan stays active through the end of the current paid month and then stops. Monthly fees already paid are non-refundable. You can export your data on the way out.

You own your studio’s data. You grant us the limited license needed to host and process it so we can run the service for you. We do not sell it or use it to train AI models. You are responsible for having the rights and permissions for the data and contacts you add, and for using the messaging features lawfully.

StudioSide lets you collect payments from your own clients through Stripe Connect. That feature is optional and is governed by Stripe’s Connected Account Agreement in addition to these terms.

When a client pays an invoice through StudioSide, the payment runs as a Stripe destination charge on StudioSide’s platform account. StudioSide is the merchant of record for that charge: your client is charged the invoice total and nothing further, StudioSide deducts a processing fee from the amount settled to your connected account, and pays Stripe’s own processing cost out of that fee. Refunds, chargebacks, and disputes on those payments therefore involve StudioSide as well as you, your client, and Stripe. StudioSide bears the cost of a chargeback on a payment your client makes through StudioSide — that is what the processing fee pays for. If a chargeback arises from your own fraud, or from your breach of these terms, we may recover it from you.

The fee is 3.5% on card and wallet payments and 0.8%, capped at $5 on bank transfers. The bank rate is the same rate Stripe charges us, passed through with nothing added; the card rate includes a margin over Stripe’s own cost. Nothing is added to what your client pays on any method. Payments you collect yourself in cash, by check, or by transfer, and record on the invoice, never touch Stripe and carry no fee. We will give you at least 30 days’ notice before these rates change.

Don’t use StudioSide to break the law, infringe others’ rights, send spam or unlawful messages, resell or reverse-engineer the service, or interfere with its operation or security. You are responsible for complying with the rules that apply to the emails you send (including anti-spam laws).

StudioSide relies on Stripe, Resend, and Google. Your use of those features is also subject to their terms, and we are not responsible for services we do not control.

StudioSide is provided as-is and is still early. We may add, change, or remove features, and we do not guarantee that the service will be uninterrupted or error-free. We will give reasonable notice of major changes where we can.

To the fullest extent the law allows, StudioSide is provided without warranties of any kind. Our total liability for any claim relating to the service is limited to the amount you paid us in the 12 months before the claim. We are not liable for indirect or consequential damages, such as lost profits or lost data.

You agree to cover claims that arise from your misuse of the service or from the data and content you put into it.

We may suspend or close an account for non-payment or for violating these terms. You can stop using StudioSide and cancel at any time.

These terms are governed by the laws of the United States and the state in which StudioSide Inc. is organized, without regard to conflict-of-laws rules.

If we update these terms, we will change the date at the top. Continuing to use StudioSide after a change means you accept the updated terms.

Questions? Email hello@studioside.app.